Realeyes Guiding is a Berkshire Vision support service that matches visually impaired individuals with volunteer guides to help them practice and gain confidence in navigating specific routes independently. This could be getting the bus, train, going to the local shop or even healthcare appointments, providing greater freedom and independence.

Julia has Macular Degeneration, but is committed to staying as independent as possible. She wanted to attend her hospital appointments without needing a companion, so Berkshire Vision paired her with Richard, a dedicated volunteer, to help her learn and feel confident navigating the route to the hospital.

Julia describes Richard as an exceptionally skilled and patient guide who has introduced her to numerous routes to the hospital. Together, they practised paths that avoid busy roads, which Julia finds particularly intimidating. Richard’s thoughtful approach has helped Julia gain confidence, especially in areas she found difficult before. He showed her how to navigate the lifts at the train station, which she hadn’t previously known about, and taught her how to identify and use the tactile “spindles” at the bottom of pedestrian crossings that spin when it’s safe to cross.

With Richard’s help, Julia has successfully walked home from the hospital on her own, a milestone that filled her with pride and achievement.

Julia is aware that her sight may worsen over time, so she is working proactively to “future-proof” her life by learning these routes now. By practising consistently, she’s building the skills and confidence to remain independent, even if her sight continues to decline.

Richard has been innovative with his support by taking photographs of landmarks along the route, these visual cues help her confirm that she’s on the right path. Julia says this thoughtful approach has been a tremendous help, allowing her to rely on familiar markers and reinforcing her confidence as she practises the route.

Julia’s journey with Realeyes Guiding highlights the power of skilled, compassionate guidance in helping visually impaired people lead independent lives.